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Your Privacy
Thank you for shopping at bluelunababy.com. Ensuring the privacy and security of your personal information is very important to us. Our privacy and security policy outlines the information we collect about you, how and why we use the information and the choices you have to restrict our usage of this information.
Collected Information
Personal information you provide to us while creating or updating an account* and at checkout (ie: name, address, telephone number, email address, billing address, ship-to address and credit card information) is maintained in private files on our secure web server and on our internal systems. We also use cookies** to collect product and purchase information from the pages you access or visit. This information may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources. We may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience.
Bluelunababy.com may disclose specific personal information about you if required by law, governmental request, court order if based on our good faith belief, it is necessary to conform or comply with such law, request or court. We may also disclose information about you to other members of the BlueLunaBaby corporate family.
*You can easily update your account information by logging on to bluelunababy.com and clicking ñMY ACCOUNTî in the upper right hand corner of the home page.
**Cookies are bits of information that are automatically stored on your computer. Cookies do not contain any personally identifiable information such as your name, address or any financial information. If you do not wish to have cookies on your system, you can set your browser preferences to disable them.
Our Email List
We offer those who sign-up for our email list advanced notice of sales, new merchandise, store openings and other BlueLunaBaby news. Email addresses collected at Bluelunababy.com are only used internally. We respect your privacy rights and will not sell or rent your email address to other companies. If you would like to be removed from our email list, please follow the instructions sent along with each email or contact us at info@bluelunababy.com. We will remove your name from our email list as soon as possible. Please recognize that you may receive another email before we are able to remove you.
Secure Shopping
Orders placed on our site are encrypted using SSL technology*, so rest assured that your transactions are protected. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server. In order for SSL security to work, you must use an SSL enabled browser. Most browsers, version 3.x and later, support SSL. If you still have any concerns about ordering electronically, feel free to call 781.710.6942 and place your order over the phone. You can also print your shopping cart page and fax your order to 617.507.7904 or mail it to:
BlueLunaBaby
Attn: Order Processing
740 Salem Street
Bradford, MA 01835
*Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.
*Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers and that we will NEVER ask for sensitive information via email.
Policy Changes
Bluelunababy.com may periodically update this privacy & security policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy. The bluelunababy.com privacy & security policy only addresses the use and disclosure of information we collect from you on our website.
Please contact us with any questions about our privacy & security policy:
Email: info@bluelunababy.com
Phone: 781.710.6942
Fax: 617.507.7904
Mail: BlueLunaBaby
Attn: Customer Service
740 Salem Street
Bradford, MA 01835
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